This is provided that:
Our warranty policy covers a one time replacement on the originally purchased item only. Gait reserves the right to provide substitutions based on product availability.
Proof of purchase is required for all items being returned as defective You must have Return Authorization (R/A) number to return products
Items sent to Gait without proof of purchase or without an R/A number will NOT be processed and will be returned to the sender.
Call Customer Service at 1-800-833-3535 to obtain an R/A number.
|Product Type||Warranty Term|
|Lacrosse Heads||6 Months|
|Lacrosse Handle - Titanium Enhanced Attack / Goalie||6 Months|
|Lacrosse Handle - Women's Composite||6 Months|
|Lacrosse Handle - Titanium Enhanced Defense Length||60 Days|
|Lacrosse Handle - Men's Composite||30 Days|
|Protective Equipment & Gloves||60 Days|
|Bags & Apparel||6 Months|
|Backyard Accessories||90 Day Limited Warranty|
Call Customer Service for Missing Parts
|Stringing Components||Not Covered Under Warranty|
Gait warrants that its lacrosse heads will be free from defects during normal use for SIX (6) MONTHS from the date of the original retail purchase. Gait, upon receipt and approval of your return, will send you an unstrung head of the same model. Gait reserves the right to provide substitutions based on product availability. Intentional alterations to heads such as dyeing, melting, pinching or bending will void the warranty on all Gait heads.
Gait warrants that its lacrosse handles will be free from defects during normal use including severe bends or breakage during normal use.
Warranty terms from date of original retail purchase:
Gait warrants that its gloves and protective quipment will be free from defects during normal use for SIXTY (60) DAYS including stitching or material flaws. Normal wear and tear can be expected and is not covered under warranty.
Gait warrants that its bags and apparel will be free from defects during normal use for SIX (6) MONTHS including stiching or material flaws. Normal wear and tear can be expected and is not covered under warranty.
Goals, Nets, Goal Blockers and Bounce-back Walls, have a 90 DAY LIMITED WARRANTY. Customers should contact the Customer Service Department if product is missing any parts or directions.
11893 Lime Kiln Road
Neosho, MO 64850
RA# - (insert your RA #)
Customers are responsible for all shipping charges back to Gait Lacrosse.
Gait Lacrosse will pay all normal freight charges (Fedex ground) to send the replacement product.